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Prosodie Interactive Extends Market Reach for Hosted eCommerce Services with State-of-the-Art eRetail Functionality and Up to 50% Less Operating Costs

Hotel Booking FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--July 28, 2004--"Since switching to Prosodie's eCommerce Platform, we have reduced our expenses by 50%. At the same time, we have enhanced our eCommerce capabilities," - Dean Kelsey, Director Internet Merchandising at Ulta. Prosodie Interactive is an eCommerce application services provider (ASP) serving high-end and mid-market eRetailers, such as eLuxury and Sephora.com, with a "pay as you grow" business model; allowing retailers to pay based on their sales volume, with no up front investment.
The platform is based on Open Source software, runs on Sun hardware using Linux, provides multi-channel integration, and features the most advanced eCommerce capabilities, including:

Apollo Hosting's main Quick Start index page, step guides which provide information on common hosting issues such as ecommerce and marketing.

Travel Agency -- Complete Catalog & Content Management

8mong many firsts for the group market, the new technology platform enables consumers to do something that other sites haven k allowed to book travel and accommodations for more than five rooms in a single online session. Featuring more than 56, 000 hotels, including 7, time group rates, Groople is primed to become the industry largest automated solution for unmanaged group leisure travel, a market estimated at $18 billion to $24 billion. Under its hosted inventory and commission models, Groople generates group bookings niche by niche for hotels and plans to add air, car, cruise, bus and rail later this year.

Cheap Hotel -- Enhanced Merchandising and Promotions

Groople (www.groople.com), the leader in group travel planning, has partnered with Go10000, a travel focused development and hosting firm, to bring to market a new group collaboration site for the travel space. GroopVine will provide the solution to the complex communication and booking problems group travel planning can create. Enhancing the online travel space by combining the key elements of social networking such as invitations, forums, messaging, photos and video posting, with the best in online travel booking, GroopVine is the only place for group travelers to shop, plan and book together online.

Flight Booking -- Integration with Real-Time Back-Office systems

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Travel Agent -- Advanced Search

While there are some below par travel agents out there, sources such as Tripology are great outlets to go to find reliable specialized travel agents that will match your needs. 10. Travel Agents Can Only Book My Flight and Hotel Travel agents can arrange car service, personalized tours and activities, in addition to all the basic travel services they provide. They are also excellent sources of information concerning good restaurants, good sites to see, and tips on what to pack.

Hotel Chicago -- Affiliates and Portals integration

Online Booking -- Customer personalization based on and purchase history

Travel Health Insurance Prosodie Interactive's hosted eCommerce solutions integrate a retailer's enterprise systems across multi-channels so their customers receive accurate, consistent, real-time data in a secure and reliable service. In addition, Prosodie Interactive's extensive expertise as an outsource solution for call/contact center operations optimization services is utilized to offer the latest new multi-channel features like "Call me back" from the web to the phone and "Live Assistance" chat. Customers can choose to start with selected functionality and protect their investment by adding additional functionality as they deem necessary. For example, Donna Karan and DKNY selected the Prosodie Interactive platform for its content and catalog management only. Ulta is using the full complement of the platform's eCommerce capabilities.

Hotel Reservation "With our solutions there is no differentiation between your retail store, catalog or e-commerce site when customers buy your products," said Sebastien Ozanne, Vice-President eCommerce at Prosodie Interactive. "We can even provide the customer support tools and call center interfaces required for customer support representatives to provide seamless support to customers. They can access real-time data on customer profiles, visits and purchase history, as well as take orders over the phone."

London Hotel Booking Sebastien will be presenting at eTail 2004, August 2-5, 2004, in Ft. Lauderdale, Florida.

Discount Travel About PROSODIE Interactive

Orlando Hotel PROSODIE Interactive is an industry leading technology services ASP offering interactive voice (IVR/CRM), web and data solutions, and analytic reporting solutions for businesses. We have a broad portfolio that supports every aspect of the customer communications channel from Inbound/Outbound Telecom Solutions, Call Center Solutions, and Speech Recognition/Text-to-Speech Technologies to eCommerce "Multi-Channel" and Hosting Solutions including, direct marketing campaigns, customer retention programs, predictive dialing, dealer/store locators, order status, information gathering applications that can be partially or completely automated and/or integrated with web based applications. http://www.prosodieinteractive.com.

Booking Agency PROSODIE Interactive is the North American Regional Operating Unit of PROSODIE, listed on the French stock market: ISIN stock code: FR0004152031 and ISIN Warrant code: FR0000309023. For more information about PROSODIE, visit http://www.prosodie.com.

International Travel Medical Contacts

New York Hotel
PROSODIE Interactive, Fort Lauderdale
Jim Blakely, 888/550-8012
jblakely@prosodiemail.com

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