travel, hotel and booking Information

Hotel group personalises guest emails

Hotel Booking iPost is joining with Pegasus Solutions to help Kimpton Hotel and Restaurant Group with customer service and marketing.

"We integrated the use of the customer's email client with our group travel planning and booking tools, providing an easy way to network with other group members, " said Stacy. Each group receives a personalized Web page with hotel options, amenities, and destination information. Taking advantage of Microsoft's .net platform and social networking technology group members can discuss which hotels best suit their needs as well as alternate destination options and desired trip activities.

Travel Agency iPost has developed confirmation and promotional e-mails for Kimpton guests that utilize basic hotel booking data to enhance loyalty and cross-selling.

As group travel gurus, we take our group expertise and combine it with some technical knowhow to bring you hotel searches that are best suited for your group type. We understand that different groups have different needs in a hotel. That why we ask for your group type upfront. We use that information to deliver hotels in your search that represent the best combination of amenities, hotel class, location, and price. The hotels that appear first are the hotels best matched for your group.

Cheap Hotel The hotel group is a long-time user of Pegasus central reservation system (CRS). iPost has integrated its service directly with the Pegasus CRS, taking data from each Kimpton hotel reservation and sending confirmation e-mails to the guest.

Groople In the News Groople Selected by Bizbash as Provider for Group Travel Bookings June 1, BiZBash, the preeminent resource for the event planning industry, today announces a partnership with Groople.com, making Groople the exclusive online group travel partner for BiZBash's thousands of event professionals. BiZBash users now have Groople's group travel tools, with the unique ability to research and make group travel arrangements online. While most travel booking sites don't allow for group reservations at all, through BiZBash, hotel bookings for 5 rooms or hundreds of rooms are now simple to book and include special group rates. With an initial offering of hotels, the service will expand to offer airfare, cruise, car and rail bookings online. free number ( 4316) is available for arranging air, cruise, car and rail, as well as more complicated hotel requests.

Flight Booking Kimpton Distribution Manager Erica Penley said, "The Pegasus and iPost connectivity is very versatile and flexible with the needs of Kimpton Hotels to provide complete and accurate information on the confirmations, while giving a great first impression of our hotels to our guests." iPost CTO Bart Schaefer said, "We are very pleased about our work with Pegasus; our integration allows us to aid Kimpton in offering its trademark attention to customers."

Groople (www.groople.com), the leading online group travel booking and planning site, has partnered with Hotel Hotline (www.hotelhotline.com), an online hotel reservation site including the properties HotelHotline.com and HotelsCheap.org. Groople provides Hotel Hotline customers with the ability to search for and book group hotels that are appropriate for their group type. Groople's private label solution offers Hotel Hotline with a customized booking solution that satisfies the needs of their users. "Partnering with Groople gives Hotel Hotline access to dependable group booking technology and professional group travel customer service, " said Mike Stacy, CEO of Groople. "HotelsCheap knows the size and growth of the group market and sees Groople as the best way to tap into that market"

Travel Agent Dennis Law, senior vice of product management at Pegasus, noted that the integration with iPost "gives Kimpton access to a marketing service that can help them increase revenue and ADR (average daily room-rate). It is part of our ongoing strategy of making it easy for our customers to access the tools they need, to better compete in the market."

8mong many firsts for the group market, the new technology platform enables consumers to do something that other sites haven k allowed to book travel and accommodations for more than five rooms in a single online session. Featuring more than 56, 000 hotels, including 7, time group rates, Groople is primed to become the industry largest automated solution for unmanaged group leisure travel, a market estimated at $18 billion to $24 billion. Under its hosted inventory and commission models, Groople generates group bookings niche by niche for hotels and plans to add air, car, cruise, bus and rail later this year.

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